This privacy policy applies to all services and operations of the 662be platform. By using our website, you are considered to have accepted the terms of this policy. For any questions, please contact us directly.
1. Introduction
662be is a trusted online casino and betting platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy ("Policy") describes how 662be collects your personal information, the purposes for which that information is used, with whom it may be shared, and the steps we take to protect your data.
This policy applies to the 662be website (662be.cam), mobile applications (where applicable), and all digital services we provide. By using our platform, registering an account, or using any of our services, you are considered to have read and agreed to the terms set out in this privacy policy.
Only individuals aged 21 or older may create an account and use the 662be platform. We do not collect information from minors and do not permit them to open accounts.
2. Information We Collect
662be collects various types of information in various ways. Below we describe that information in detail:
2.1 Information You Provide Directly
When you register on our platform or use our services, you may be asked to provide the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Current address
- National ID number or other identity documents
- Payment information (bKash, Nagad, Rocket, Upay account numbers or bank account details)
- Login credentials (username and password)
2.2 Information Collected Automatically
When you use our platform, the following technical information may be collected automatically:
- IP address
- Browser type and version
- Operating system information
- Type of device used
- Time and duration of platform use
- Information collected through cookies and similar tracking technologies
- Gaming history and transaction records
2.3 Information Received from Third Parties
We may receive a limited amount of information from trusted third-party service providers for the purpose of identity verification or fraud prevention. This information is used only for lawful purposes.
3. Purposes of Using Your Information
662be uses your information for the specific purposes described below:
- Account Management: To create, verify, and maintain your account.
- Identity Verification: To confirm the age and identity of users, which is part of a legal obligation.
- Processing Financial Transactions: To successfully complete deposits and withdrawals.
- Customer Support: To resolve your questions, complaints, or issues via 24/7 live chat and email support.
- Platform Improvement: To improve the quality of our services and the user experience.
- Fraud Prevention: To detect suspicious activity and keep our users safe.
- Responsible Gaming: To identify problematic gaming behaviour and provide necessary support.
- Legal Compliance: To comply with applicable laws and regulations.
- Promotional Communications: To inform you about bonuses and offers, with your consent.
4. Cookies and Tracking Technologies
662be uses cookies and similar tracking technologies to operate its website. Cookies are small text files stored on your device that help improve your browsing experience.
4.1 Types of Cookies
- Essential Cookies: Necessary for the basic functioning of the website. Without these, the site will not work properly.
- Functionality Cookies: To remember your preferences and settings.
- Analytics Cookies: To monitor and improve platform usage.
- Security Cookies: To prevent unauthorised access and fraud.
4.2 Managing Cookies
You can accept or reject cookies by changing your browser settings. Please note that disabling certain essential cookies may prevent you from using some features of the platform.
5. Sharing and Disclosure of Information
662be does not sell your personal information to third parties. However, limited information may be shared in the following circumstances:
5.1 Service Provider Partners
The minimum necessary information may be shared with trusted third-party service providers for payment processing, identity verification, fraud prevention, and technical support. These partners are required to comply with the terms of our privacy policy.
5.2 Legal Obligations
Information may be disclosed as required by court orders, lawful requests from government authorities, or to meet legal obligations.
5.3 Fraud and Crime Prevention
Information may be provided to relevant authorities to prevent serious fraud or criminal activity and to protect other users.
5.4 Business Transfers
In the event of any merger, acquisition, or asset transfer involving 662be, user information may be transferred. Users will be notified in advance in such circumstances.
6. Data Retention and Security
662be applies industry-standard security measures to protect your information:
- SSL Encryption: All data transmitted on our platform is protected by SSL/TLS encryption technology.
- Data Encryption: Sensitive stored information is kept secure through strong encryption.
- Access Controls: Only authorised personnel have access to specific data.
- Regular Security Reviews: Our systems undergo regular security testing.
- Firewall and DDoS Protection: Our servers are covered by advanced layers of protection.
6.1 Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, information may be retained for the period necessary to meet legal obligations and resolve disputes. After a specified period, information is securely deleted or irreversibly anonymised.
7. International Data Transfers
662be is an international service. Your information may be stored or processed on servers located outside Bangladesh. For any such transfers, we ensure that the security of your information is maintained in accordance with the standards described in this privacy policy.
Through agreements with third-party service providers, we ensure that they also follow our privacy standards.
8. User Rights
As a 662be user, you have the following rights over your own information:
8.1 Right of Access
You may request a copy of your personal information held by us at any time. We will respond to this request within a reasonable timeframe.
8.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. Please contact our customer support team.
8.3 Right to Erasure
Where there is no legal obligation to retain it, you may request that your information be deleted. Please note that complete deletion may not always be possible for active accounts and ongoing transactions.
8.4 Right to Object to Processing
You may object at any time to the use of your information for marketing purposes and unsubscribe from promotional communications.
8.5 Right to Data Portability
In certain circumstances, you may request your information in a structured, commonly used format.
To exercise any of the rights above, email us at [email protected] or contact our 24/7 live chat support.
9. Protection of Children and Minors
662be's services are strictly for individuals aged 21 or older. We do not knowingly collect personal information from any minor. If it comes to our attention that a minor has registered on our platform, we will immediately close that account and delete all associated information.
If a parent or guardian believes their minor child has opened an account on our platform, please contact us at [email protected].
10. Secure Payments and Financial Data Protection
bKash, Nagad, Rocket, Upay, and bank transfers are used for financial transactions on 662be. We take special measures to protect your payment information:
- Payment information is always stored and transmitted in encrypted form.
- Full account numbers or PINs are never stored.
- A record of every transaction is stored securely.
- An automated monitoring system is in place to detect suspicious transactions.
- The minimum deposit is ৳100 and the minimum withdrawal is ৳1,000 — transactions within these limits are processed securely.
11. Responsible Gaming and Use of Data
662be firmly believes in responsible gaming. We may analyse information about your gaming behaviour for the following purposes:
- To identify signs of problematic gaming behaviour.
- To arrange necessary intervention or support.
- To implement voluntarily set gaming limits.
- To action self-exclusion requests.
To learn more about responsible gaming, please visit our Responsible Gaming page.
12. Policy Changes and Updates
662be reserves the right to change or update this privacy policy from time to time. For any significant changes, we will:
- Publish the updated policy on our website.
- Update the "Last Updated" date at the top of the policy.
- Send a notification to registered email addresses for important changes.
If you continue to use the platform after a revised policy is published, you are considered to have accepted the updated policy. We therefore recommend visiting this page regularly.
13. Third-Party Links and Services
If the 662be platform contains links to any third-party websites, we are not responsible for the privacy practices of those sites. We recommend reading the privacy policy of any third-party site before visiting it.
Our game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others) are governed by their own privacy policies. Some technical data may be shared with their platforms while you are playing games.
14. Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated privacy team is ready to respond to your request promptly.
We aim to respond to all complaints and requests within a reasonable timeframe. More complex matters may take a little longer to resolve, but we will keep you updated throughout the process.